★ 4.9 (3412 reviews)
LIC #MN-PC042881
Stuck with a leak?
Call Thelen.
TAP TO CALL — 24/7 LIVE LINE
(763) 220-1064
Twin Cities · St. Paul · Big Lake
LIC #MN-PC042881 · BBB A+
INSURED $1M · PHCC MEMBER
LIC #MN-PC042881 · INSURED $1M · BBB A+ · PHCC MEMBER
02 / SERVICES
CORE SERVICES
6 things we do · all flat-rate · all in writing
Pipe Repair
Burst lines, slow leaks, and hidden seepage. We re-route, re-pipe, or patch — your choice.
Water Heaters
Tank or tankless, gas or electric. Same-day install if we have it on the truck. Old unit hauled.
Drain Cleaning
Camera inspection included. Snake, hydrojet, or rooter — we use what the clog deserves.
Fixtures & Faucets
Toilets, faucets, garbage disposals, shutoff valves. The boring ones we do well.
Leak Detection
Sub-slab, behind walls, in the yard. Non-invasive listening tools before we cut into anything.
Commercial
Restaurants, salons, clinics. NET-30 terms, single dispatch line, multi-location accounts.
03 / ESTIMATOR // BUILT FROM 11,400 THELEN JOBS
A REAL NUMBER,
NOT "IT DEPENDS."
Pick what's wrong and the size of your home. We'll show the range our last hundred customers paid for parts and labor, based on our flat-rate book.
PROMO OFFER
$50 BACK IN YOUR POCKET.
Schedule a free in-home quote after using this tool and we'll take $50 off the first repair over $250. Good through 2026.
WHAT'S HAPPENING?
HOME SIZE
URGENCY
TYPICAL PRICE RANGE
±12% ACCURACY
$149 — $225
04 / GUARANTEE
If our plumber isn't at your door
within 89 minutes, the diagnostic's
on us.
We back our dispatch around Twin Cities, weekdays and weekends. When you book a same-day call between 7am and 9pm, we either arrive in 89 minutes or you don't pay for the house call.
Real-time GPS tracker sent to your phone
Technician bio and photo via SMS
Diagnostic fee waived if we hit minute 90
*Applies to same-day residential calls. Named winter storms or Vikings playoff games may pause promise with notice.
YEARS DISPATCHING
GOOGLE REVIEWS · 4.9★
NEIGHBORHOODS SERVED IN MN
JOBS PER YEAR IN TWIN CITIES
05 / PROCESS
Four steps.
That's the whole thing.
STEP 01 / BOOK
You call or book.
A real human picks up — not a phone tree. We ask three questions and dispatch the closest truck.
STEP 02 / QUOTE
We quote flat-rate.
Before we touch anything, you get a number in writing. If you hate the number, the visit is free.
STEP 03 / FIX
The fix happens.
Same visit if we have parts on the truck (we usually do). Shoe covers on, tarp down, no surprises.
STEP 04 / PAY
You pay what we said.
Card, ACH, financing. Same number we quoted. Receipt by text before we leave.
06 / CREW
The people who'll
actually show up.
Every one of our trucks is background-checked, licensed, and named on this page. No subcontractors.
"If I wouldn't do it in my mother's basement, we don't do it here."
Owner · Master Plumber · 31 years
"Half my calls are people apologizing for not calling sooner. Don't."
Lead Technician · 9 years on the truck
"I want to leave the house cleaner than I found it. Always."
Senior Plumber · 14 years
"I'm the voice on the phone at 2 AM. I'll get someone moving before we hang up."
Dispatch · 4 years
07 / FIELD LOG
What we walked into.
What we left.
FROZEN GALVANIZED LINE — BURST AT 2:47 AM
Edina, MN · January 2026 · Single visit · 4 hrs total
"Old galvanized vertical split during the cold snap — homeowner caught it before it took the basement. We re-routed to type-L copper with a U-bend off the main, dropped a dehumidifier on the wall, and were out before sunrise."
WATER HEATER FAILURE — RUST AT YEAR 13
St. Paul, MN · May 2026 · Same-day install · 3 hrs 40 min
"Tank was leaking from the base and streaking rust across the slab. Pulled it, hauled it, dropped in a new 40-gal Bradford White with a fresh expansion tank, seismic strap, and a yellow flex on the gas line. Photos to the homeowner's insurance the same afternoon."
08 / MEMBERSHIP
The Home Club.
Because pipes don't fail politely.
Two-tier maintenance plan. Cancel anytime. No phone-tree to do it.
TUNE-UP CLUB
PLATINUM PLAN
09 / REVIEWS
Twin Cities homeowners
say this stuff.
3,412 verified reviews · 4.9 average · all real names
"Called at 11 PM with water under the kitchen sink. Eli answered, Hannah was at my door in 47 minutes, and the price she quoted was the price I paid. That's it. That's the whole review."
— Sarah K.
Edina, MN · Customer since 2023
"I've used three plumbers in twelve years owning this duplex. Thelen is the only one who told me what something would cost before they did it. Will keep using them."
— Marcus D.
St. Paul, MN · Property owner
"They wear shoe covers. I know that sounds small. After what the last guy tracked through my white carpet, it isn't."
— Jenna R.
Wayzata, MN · Customer since 2024
10 / ZONE
We show up here.
Serving the Twin Cities and Central Minnesota with industrial-strength plumbing since 1962.
+ 42 more service locations · ZIP lookup →
BIG LAKE OFFICE
12345 County Rd 5
Big Lake, MN 55309
(763) 220-1064
MINNEAPOLIS DISPATCH HUB
8201 Industrial Park Blvd
Minneapolis, MN 55428
(763) 220-1064
11 / FAQ
The questions
we get every
week.
Enough reading.
Call us.
Or if it's not bleeding.